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OTHELLO

Operations Console
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OTHELLO INTERNATIONAL Β· BANGKOK
O
OTHELLOOperations Console
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ICT Β· BANGKOK

Overview

showing your own work

Today at a glance

what needs you first

Needs attention

Today's schedule

Tasks

the running to-do for the firm

Projects

live client jobs & delivery

CRM & pipeline

prospects and deals β€” from first reply to won

Best service lines β€” won

which service closes the most business

Client quotation

build it, email it, save it β€” FlowAccount sync when the API key lands
⏳ Send to FlowAccount

Schedule

appointments β€” push to Outlook or Google in one click

Compose email

write here, open in Outlook prefilled

Scoreboard

this week

How points work

πŸ’° Revenue is the engine β€” ΰΈΏ10,000 = 1 pt
☎️ Meeting booked from outreach +25
πŸ“„ Proposal sent +15
πŸ’° Deal won +1 per ΰΈΏ10k
πŸ† Project delivered on time +1 per ΰΈΏ10k, +20
πŸ“¦ Delivered late 60% of revenue pts
🚨 Project overdue now βˆ’15
πŸ“„ Translation page logged +1 per ΰΈΏ1k of page rate
🎯 Task on time +10 (high priority +5)
🐒 Task late +3 Β· ⚠️ overdue βˆ’5

Revenue counts twice on purpose β€” once for whoever wins the deal, once for whoever delivers it β€” so business development and the delivery desks compete fairly. Losing a deal costs nothing.

Management

people, cost & performance β€” private to management
ΰΈΏ0
0 people with positive points

Per-employee KPIs

salary shown to management only Β· edit salaries in Team & Access

Tools & desks

What you can open follows your department's access (set in Team & Access). External platforms open in a new tab; everything else runs on this console.

Page access

tick a page to let that department see the tab at all

Unticked pages are hidden entirely β€” staff never see the tab. Team & Access is the administrator page: only departments with it ticked can change permissions or view the console as another person.

Set anyone's position to LEAD in the roster below. On top of their department's pages a Lead also gets πŸ“Š Management, scoped to their own desk β€” team points, tasks, overdue items, won and delivered value. Salaries, payroll and the bonus pool stay with the administrator and are never sent to a Lead.

Tool desk access

which launcher tiles show on the Tools page

Team members

everyone with a seat on the console